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Root Manage
"others say unsupported, we say supported!"

Server Management Details
We offer complete management and use the phrase, "others say unsupported, we say supported!", because it seems that many companies claim to provide server management or managed servers; however, what you often find when it is too late that it seems only the most common issues and standard configurations are supported (A.K.A. the dreaded reply to a support ticket with the response that the issue is "unsupported"). We provide true server management. Tier 1 plans receive priority over Tier 2 plans for urgent issues.

Features
* Support via instant message (AIM, ICQ, MSN, YAHOO)
* Support via ticket system / e-mail
* Support via office phone and mobile phone for urgent issues
* Urgent 24/7/365+ issue support pager (worn by admin 24/7)
* Laptop wireless Internet access via GPRS PCMCIA card (connects to cell network)
* Four hours of administration time each month (Tier 1 Plan)
* Flexible support hours (is it 3AM already?)
* International customer welcome
* Uptime monitoring
* Server updating, securing and optimization
* Linux and FreeBSD supported
* Ethical, friendly and caring service (no run-around, "Golden Rule" policy)
* Personable support means you communicate directly with the administrator
* Payment accepted by VISA, MasterCard, Discover, AMEX, e-Check(USA Only), PayPal

Plans
Tier 1 Server Management Plan
* includes priority support
* 4 hours of administration time per month
$80.00 USD per month

Tier 2 Server Management Plan
* includes non-priority support
* 3 hours of administration time per month
$60.00 USD per month


NOTE:
Monitoring is not included, but available for an additional $10.00 USD.
Non packaged hourly rates are available at the rate of $60.00 USD.
For specific jobs please contact us so we can provide you with an estimate/quote.

Clients Around the World
A few of the locations of servers that we manage. Will you be next?

RootManage Client World Map

Contact
E-mail: E-mail Us - hds@[REMOVE_NOSPAM]huffdata.com
Instant Message: AIM: dhonaim ICQ: 213728893 MSN: huffdata@hotmail.com YAHOO: huffdata
Phone: 361-570-7240
Fax: 832-201-9195